Night Ringer Configuration

The Paging Relay can be configured to send a loud tone to an outside or overhead speaker to alert staff that another line is being called.

Use Cases

  • Large warehouses where staff may not be close enough to hear the phone ring.
  • Outside areas where staff may not be near the phone, such as garden centers.
  • After hours when staff may be working in a back room.
  • Phone line and Nightringer line are both configured in your communications manager to share the same line.
  • Paging Relay has Nightringer enabled and is configured with the shared line number.
  • Customer calls primary line, which rings Nightringer line at the same time.
  • When the Paging Relay receives the Nightringer line call, it plays its locally stored Night Ring audio file over the speaker connected to the Paging Relay device.

These are the basic steps:

Configure the Paging Relay device as a 3rd-party SIP device in your PBX communications manager. Consult your communications manager documentation on how to do this.

Note: If you are utilizing both the Remote Site Failover (SIP Settings configuration) and Nightringer Paging Relay features, use the Advanced SIP phone configuration in your communications manager so that multiple lines can be configured.

  1. Navigate to Paging Relay > Device Config > Nightringer Settings section.
  2. Check Enable Nightringer.
  3. Configure the following:
Nightringer Settings Default Description
SIP Server 0.0.0.0 Enter your SIP server (communications manager) IP address.
Remote SIP Port 5060 Default standard Remote SIP port. (Same default port as assigned for Remote Site Failover.)
Local SIP Port 5062

Default standard local SIP port. Acceptable range = 2000 to 65535.
Important: This must be a unique port number from the one assigned during the Remote Site Failover configuration
Outbound Proxy empty Set if Outbound Proxy exists in the environment. When present, it is commonly a numeric IP address in dotted decimal notations or the Fully Qualified Domain Name FQDN). Limited to 255 characters
Outbound Proxy Port 0 Set if Outbound Proxy Port exists in the environment. Limited to 5 characters ranging from 1 to 65535.
User ID empty Enter shared phone line. Limited to 64 alphanumeric characters.
Authenticate ID empty Enter communications manager user ID. Limited to 64 alphanumeric characters.
Authenticate Password empty Enter password associated with your communications manager user ID.Limited to 64 alphanumeric characters.
Re-Registration Interval
(in seconds)		 360 Set as desired.
This section configures what the Paging Relay does when it gets a call.
Nightringer Multicast
Audio Output Address		 230.40.40.41 Default value is typically used. If you choose to set this field, enter a unique multicast IP address in the range of 224.0.0.0 – 239.255.255.255. Note: Use an IP address that is also in an acceptable range per your PBX communications manager.
Nightringer Multicast
Audio Output Port		 21482 Default is typically used. Acceptable range = 20480-32768 if you choose to change it.
    Reminder: A unique address and port number is also assigned when configuring Remote Site Failover, Background Music, MoH, and Sensor Contact Closure features.
Play Nightringer via Line-Out unchecked Check if you're using an existing analog PA system.

Audio file specifications:

  • File Type = RIFF (little endian) data, WAVE audio, or Microsoft PCM
  • Parameters = 16 bit resolution, mono, 8000Hz sampling frequency
  1. Navigate to Paging Relay > Audio Files.
  2. Scroll down to Night Ring.
  3. Click Choose File an select audio file to upload for the Paging Relay to use.
  4. Click Save.

IP Speakers

Configuration is slightly different for each brand of IP Speaker. Basically, you need to add the Nightringer Multicast Audio Output Address and Nightringer Multicast Audio Output Port you configured in the Paging Relay > Device Config > Nightringer Settings to the IP Speaker so the speaker knows what IP address to listen for.

Configuring Your IP Speakers provides instructions for Algo, A.N.D., Atlas, and CyberData. If you have a different brand IP speaker, consult your speaker documentation for instructions.

Analog Speakers

If you have an existing analog PA system that you plan to play background music over, see Use Analog PA Systems for instructions.