Sending Notifications
There are basically five ways to send notifications:
- from your dashboard
- from the Manage Notifications page
- by dialing a line number on a phone
- from within the UNP Mobile app
- automatically by the Scheduler
The following notification types can only be triggered by dialing a line number on a phone.
- Live Broadcast/Paging – This notification type allows you to make a live announcement (aka paging) to the assigned recipients. Dial the line number and begin speaking.
- Recorded – This notification type allows you to record your content and send the audio with the notification. Dial the line number and follow the instructions.
- Intercom – This notification type allows you to use two endpoints as an intercom. For Two-Way notification types, dial the line number. Enter the extension number or destination code followed by the # sign. An opening tone plays (if assigned to the notification), then you can begin speaking.
- Answer – This notification type calls multiple endpoints and waits for someone to answer. Dial the line number and wait for an answer. Once someone presses Answer, the other endpoints are dropped.
- Conference – This notification sets up a conference call between predefined endpoints. Dial the line number and wait for people to press Join to enter the conference.
Tip: Your admin needs to provide you with the destination code to use.
Tip: Once you're used to the workflow, you can press # any time after the instructions begin to skip them.
There is a second Intercom Notification type, Direct Two-Way, that is not triggered with a line number. Direct two-way is triggered by pressing the button on the speaker assigned to the notification, waiting for the opening tone to play (if assigned), and then speaking. The person on the other end presses the button on the speaker and talks back.
Tip: The Manage Notifications page provides a list of notifications along with the type of notification.
