System Monitoring & Maintenance

System monitoring includes...

• viewing sent notification details – All user roles have access to sent notification details
• checking the status of UNP modules – All users roles have access to view module details. Only admins can make changes or restart modules

System maintenance includes...

• product upgrades and licensing
• removing decommissioned hardware from UNP
• resetting the admin password created when installing UNP
• updating your SQL database passwords
• backing up or restoring UNP

System troubleshooting includes...

• reviewing common error messages
• reviewing general troubleshooting scenarios
• using UNP logs
• contacting Honeywell Support for help