Contact Support

Contact Syn-Apps Technical Support from our website

When you submit the online form, you'll need the Paging Relay firmware version. You can find this on the Paging Relay interface > Firmware page.

Email us directly at syn-appssupport@intrado.com

Please include your device serial number, model number, and MAC address in the email.

Call 1-866-664-6071 and select option 2

Please have your device serial number, model number, and MAC address handy.

Identifying Your Device

You can identify the serial number, model number, and MAC address two ways:

Go to the Paging Relay's interface > Home screen.

The serial number and MAC Address are located in the Current Settings section. You cannot get the model number from the interface. That's on the sticker on the bottom of the device.