Endpoint Support by Notification

This topic provides an overview of which endpoints are supported when comparing modules against notification types.

SIP OnlyRevolution can dial the endpoint. A user will need to answer the call or the endpoint must be able to auto-answer to receive the message.
Endpoint Only – The device cannot be the source of the notification.
Recording sentRevolution sends a recording of the notification to the endpoint when the notification ends.

Module – Model

Direct Conference

Conference Direct One-Way Direct Two-Way One-Way Push-to-Talk
Avaya – 9600s and J-Series SIP Only SIP Only Endpoint Only

Not Supported

Supported

Not Supported

CAP

Not Supported

Not Supported

Not Supported

Not Supported

Recording sent

Not Supported

CISCO – Enterprise firmware phones

Supported

Supported

Supported

Supported

Supported

Supported

CISCO – Multiplatform phones SIP Only SIP Only Endpoint Only

Not Supported

Supported

Not Supported

Desktop (DNC)

Not Supported

Not Supported

Endpoint Only

Not Supported

Supported

Not Supported

Email

Not Supported

Not Supported

Recording sent

Not Supported

Recording sent

Not Supported

IP Device SIP Only SIP Only

Supported

Supported

Supported

Not Supported

Mitel – 6900 Series SIP Only SIP Only Endpoint Only

Not Supported

Supported

Not Supported

Mitel – 400 Series

Supported

Supported

Supported

Supported

Supported

Not Supported

Mobile SIP Only SIP Only

Not Supported

Not Supported

Recording sent

Not Supported

Poly – VVX and SoundPoint SIP Only SIP Only Endpoint Only

Not Supported

Supported

Not Supported

SIP

Supported

Supported

Endpoint Only

Not Supported

Supported

Not Supported

SMS/Dialer

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

Stream

Not Supported

Not Supported

Not Supported

Not Supported

Supported

Not Supported

Webhook - Outgoing

Not Supported

Not Supported

Not Supported

Not Supported

Recording sent

Not Supported

Webhook - Facebook, X, Slack, Teams

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

Not Supported

X618 – DCS

Not Supported

Not Supported

Endpoint Only

Not Supported

Supported

Not Supported

Yealink SIP Only SIP Only Endpoint Only

Not Supported

Supported

Not Supported

 

 

Module – Model

Recorded Answer Stored Audio Text and Images Text-to-speech Two-Way
Avaya – 9600s and J-Series

Supported

Not Supported

Supported

Supported

Supported

Not Supported

CAP

Supported

Not Supported

Supported

Supported

Supported

Not Supported

CISCO – Enterprise firmware phones

Supported

Supported

Supported

Supported

Supported

Supported

CISCO – Multiplatform phones

Supported

Not Supported

Supported

Supported

Supported

SIP Only
Desktop (DNC)

Supported

Not Supported

Supported

Supported

Supported

Not Supported

Email Recording sent

Not Supported

Supported

Supported

Recording sent

Not Supported

IP Device

Supported

Not Supported

Supported

Text only

Supported

Supported

Mitel – 6900 Series

Supported

Not Supported

Supported

Supported

Supported

SIP Only
Mitel – 400 Series

Supported

Supported

Supported

Supported

Supported

Supported

Mobile Recording sent

Not Supported

Supported

Supported

Recording sent

Not Supported

Poly – VVX and SoundPoint

Supported

Not Supported

Supported

Supported

Supported

SIP Only
SIP

Supported

Not Supported

Supported

Not Supported

Supported

Supported

SMS/Dialer

Supported

Not Supported

Supported

Text only

Supported

Not Supported

Stream

Supported

Not Supported

Supported

Supported

Supported

Not Supported

Webhook – Outgoing Recording sent

Not Supported

Supported

Supported

Recording sent

Not Supported

Webhook - Facebook, X, Slack, Teams

Not Supported

Not Supported

Stored Audio notifications only send text and images to the endpoint

Supported

Not Supported

Not Supported

X618 – DCS

Supported

Not Supported

Supported

Not Supported

Supported

Not Supported

Poly – VVX and SoundPoint

Supported

Not Supported

Supported

Supported

Supported

SIP Only