Contacting Support
Contacting support by phone
Mitel toll-free technical support hotline is: 1-800-722-1301, option 5
(Global) Direct Access: 00-1-613-592-7849
Contacting support via the web
Open a Mitel web ticket: https://www.mitel.com/login > MiAccess (partner Login) > TechCentral Tracker
- Technicians who have completed Mitel Revolution technical training and certification can open tickets with Mitel Technical Support for further assistance with Mitel Revolution. The options and procedures for opening tickets are documented on InfoChannel Worldwide:
- Log on to MiAccess (miaccess.mitel.com)
- Select InfoChannel in the left sidebar
- Select "Mitel – Worldwide" from the drop-down menu
- Select Services and Support > Support Services > Technical Support
